Kiosk Plus

Kiosk Plus

Innovative self-service kiosk, designed to revolutionize your queuing management system. This user-friendly kiosk empowers customers to take control of their wait experience, while freeing up staff and boosting overall efficiency.

The self-service kiosk is a versatile all-in-one unit equipped with a range of features to seamlessly manage queues. Available in a variety of screen size with responsive touch capabilities, the kiosk caters to diverse user preferences and physical spaces.

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Specifications

Screen Size 15″, 17”
Touch 10-point capacitive touch
Resolutions 1366 x 768
Processor Options Celeron, Core i3, Core i5
Thermal Printer: Dot Density 180 dpi (7dots/mm)
Thermal Printer: Printing Width 80mm
Thermal Printer: Printing Speed Max. 250 mm/sec
Thermal Printer: Auto Cutter 1,800,000 cuts
Dimensions 153cm x 55cm x 42cm
Power supply 370 Watt
Weight 48 KG
Compatible with printer SRP350 – SRP330
Space available for PC (HxWxD) 370 x 340 x 180 mm

 

The self-service kiosk is a powerful tool to transform your queuing management system. With its user-friendly interface, robust features, and adaptable design, it empowers customers, streamlines operations, and enhances the overall experience.

Benefits

  • Reduced Wait Times: Customers can join the queue electronically, eliminating the need to physically stand in line. This empowers them to utilize their waiting time productively.
  • Improved Customer Experience: The kiosk provides a convenient and intuitive way to interact with the queuing system, fostering a sense of control and reducing frustration.
  • Increased Staff Efficiency: Staff is freed from repetitive tasks like issuing tickets, allowing them to focus on higher-value interactions with customers.
  • Enhanced Data Collection: Valuable data on customer traffic and wait times can be collected for analysis, allowing for continuous improvement of the queuing system.
  • Reduced Operational Costs: Long-term, the kiosk can streamline operations, potentially leading to cost savings.

 

Features

  • Configurable PC Options: Select from Celeron, Core i3, or Core i5 processors to match the processing power needed for your specific applications.
  • Built-in Thermal Printer: Issue waiting tickets with ease using the high-speed anti-jam thermal printer. Features include auto-cutter, paper end sensor, and a maximum printing speed of 250 mm/sec.
  • Versatile Connectivity: Connect to your network via Ethernet or RS485 for seamless integration with your existing systems.
  • Durable Design: The kiosk boasts a robust metal cabinet with a sleek, electro-static coated finish available in gray or white.

 

Who is it for?

  • This kiosk is ideal for a wide range of businesses and organizations, including:
  • Retail stores
  • Banks
  • Government agencies
  • Healthcare facilities
  • Restaurants (for take-out orders)
  • Any location with waiting lines!

 

 

Applications

The self-service kiosk, with its adaptable features, can be implemented across various industries to enhance queuing management. Here are some specific use cases:

Retail Stores:

  • Customer Check-In & Order Placement: Customers can use the kiosk to join the queue for checkout, express checkout for smaller purchases, or order pick-up.
  • Product Information & Reviews: The kiosk can display detailed product information, specifications, and user reviews, allowing informed purchases without needing staff assistance.
  • Inventory Lookup & Price Checks: Customers can check product availability at other store locations and compare prices.

Banks:

  • Account Information & Transactions: Customers can access account information, view statements, transfer funds between accounts, or top up prepaid cards.
  • Appointment Scheduling: Schedule meetings with loan officers or wealth managers.
  • New Account Applications: Initiate the process for opening new accounts.

Government Agencies:

  • Ticket Issuance & Queue Management: The kiosk can be used to obtain numbered tickets for various services (e.g., license renewals, passport applications).
  • Information Dissemination: Display relevant public information, forms, and brochures.
  • Feedback Surveys: Collect customer feedback on service quality and satisfaction.

Healthcare Facilities:

  • Patient Check-In & Appointment Verification: Patients can check in for appointments, confirm details, and update insurance information.
  • Appointment Scheduling & Rescheduling: Allow patients to schedule or reschedule appointments without calling the clinic.
  • Bill Payment: Facilitate secure bill payments for medical services.

Restaurants (Take-Out Orders):

  • Order Placement & Customization: Customers can browse menus, customize orders, and place take-out orders directly at the kiosk.
  • Payment Processing: Integrate with secure payment systems for contactless transactions.
  • Order Tracking: Allow customers to track the progress of their orders.

Additionally

  • Transportation Hubs: Issue boarding passes, check travel schedules, or purchase tickets.
  • Entertainment Venues: Purchase tickets for events or concessions.
  • Educational Institutions: Course registration, fee payments, and information about campus services.

 

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